We take data privacy very seriously and this document describes how we handle and manage your data.
We process your data to provide our services to you, or for our legitimate interests.
We only process your data for as long as we need to, and then we delete it.
We do not sell or share your data with others.
We do not market to you without your consent and, if you give us your consent, you can withdraw it at any time.
Throughout your interactions with us we will collect only the data that we require in order to provide you with the service that your contact with us requires. The key personal information that we process is shown below for your information:
Each time you log in to the website we will store a record of your IP address. This allows us to monitor activity and prevent malicious attacks.
We will store your e-mail address for the purposes of communicating with you. This information is required in order to ensure we can provide you with appropriate information during your contract with us.
We will store your name so that we can identify you on the system. This information is required in order to personalise your use of the website.
We will store your gender so that we can personalise your use of the website. This information is required in order to create an avatar for you.
Retention: The above data will be kept until such time as all accounts associated with it are deleted from our systems.
We do not store full any payment details on our own servers. We work with external PCI-compliant payment processors who store these details.
We do store all session data to provide statistical analysis and summaries. This data is linked to a personally identifiable user and is required in order to provide teachers with performance and progress reports for individual pupils.
Our lawful basis for data processing
Under the General Data Protection Regulation, unless we have otherwise specified above, we will be processing your data as part of our contract with you when you subscribed to the website.
We will not be able to enter into a contract with you or deliver our services to you if you do not give us the data in question.